Pottery Barn at 914 Lehigh Valley Mall #1300, Whitehall, Pennsylvania.

Every time we visit the store, the staff will not acknowledge that we are there. There are NO hellos, smiles, or offerings to assist you. I waited at the register for a half an hour (intending on purchasing a throw blanket) and no one ever came to ring me up. I had even made eye contact with two workers and asked one to assist me, and I received a blank stare and she walked away. I put the throw blanket back and walked out. The second time (and last time) I visited, I was going to purchase an artificial plant. Again, history repeats itself and no one came to ring me up.